Monday, November 27, 2006

Things improve ...

Well the new machine from DELL works perfectly, which I am very happy about.

Furthermore I received a phone call from customer services to check that everything was satisfactory. I explained my experience to them, they will investigate and find out what went wrong.

That one phone call has started to turn around my "DELL experience".

Amazing what a little after sales support does.

1 comment:

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